PURNAMI, Ni Made; WARMAN, A.A Ngr Wishrawan Bhaskara. The Role of Customer Perceived Value Mediates the Effect of Service Quality on Customer Satisfaction: Peran Customer Perceived Value Memediasi Pengaruh Kualitas Layanan Terhadap Kepuasan Konsumen. PROZIMA (Productivity, Optimization and Manufacturing System Engineering), [S. l.], v. 3, n. 1, p. 1–9, 2021. DOI: 10.21070/prozima.v3i1.1300. Disponível em: https://prozima.umsida.ac.id/index.php/prozima/article/view/1300. Acesso em: 10 sep. 2025.